5 Year Guarantee

Read all about our famed 5 year guarantee available on a huge range of our products.

When you shop with Shutters Direct, you are investing in a product that will stand the test of time. We're so confident about the quality of our products that we offer a 5 year guarantee. This beats most other manufacturers, who only guarantee their products for one to three years.

The scope of the warranty/guarantee is:

Guarantee 1 Year 5 Years
Components Yes Yes
Fading Yes No

Partial Exclusions

Our exclusions are:

  • The shutters must be used for the purpose provided.
  • Altered products are not covered.
  • The shutters are for internal use.
  • You must follow our maintenance and fitting instructions.
  • The shutters are for domestic use.
  • Normal wear and tear is not covered.
  • Fading is excluded beyond 1 year.

Small Print

Due to manufacturing, natural variations in colour, grain and texture in these products, Interior Goods Direct Limited (Trading name shutters-direct) is not able to guarantee exact matches to samples, nor are they able to guarantee exact matches on subsequent orders. All other warranties, both express and implied, are expressly disclaimed. This warranty excludes all liability for consequential or incidental damages for any cause whatsoever. This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall Interior Goods Direct Limited (Trading name Ocerti) be liable for incidental or consequential damages, or for any expense associated with such damages. Repair or remakes of defective products is the sole remedy under this warranty and in no event shall Interior Goods Direct Limited (Trading name shutters-direct) be liable for costs to remove and/or reinstall a product that they have not originally fitted.

Place of registration: UK, Registration number: 04966706, VAT Registration Number 817 3168 28, Registered office: Unit 2 Jubilee Way, Grange Moor, Wakefield,West Yorkshire, WF4 4TD