5 Year Guarantee

Our products are of the highest quality, and to support this statement we provide a 5 year unrivalled guarantee. Most other manufacturers offer a 1-3 year guarantee. The scope of the warranty/guarantee is:

GUARANTEE1 YEAR5 YEAR
ComponentsYESYES
FadingYESNO

Practical Conditions

    Our exclusions are:

  • The shutters must be used for the purpose provided
  • Altered products are not covered
  • The shutters are for internal use
  • You must follow our maintenance and fitting instructions
  • The shutters are for domestic use
  • Normal wear and tear is not covered
  • Fading is excluded beyond 1 year

Small Print

Due to manufacturing, natural variations in colour, grain and texture in these products, Interior Goods Direct Limited (Trading name shutters-direct) is not able to guarantee exact matches to samples, nor are they able to guarantee exact matches on subsequent orders. All other warranties, both express and implied, are expressly disclaimed. This warranty excludes all liability for consequential or incidental damages for any cause whatsoever. This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall Interior Goods Direct Limited (Trading name Ocerti) be liable for incidental or consequential damages, or for any expense associated with such damages. Repair or remakes of defective products is the sole remedy under this warranty and in no event shall Interior Goods Direct Limited (Trading name shutters-direct) be liable for costs to remove and/or reinstall a product that they have not originally fitted.