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UK Price Promise. If you find a lower price, we will match it

What requirements must be met to have a price matched?

  • The competitors product must be identical as that offered at Interior Goods Direct Limited (e.g. same size, colour, specification, etc.)
  • The competitors product must be in stock at the time of the price matching
  • Delivery costs will be considered when comparing prices and will be based on the assumption the given product alone is being ordered. In other words, Interior Goods Direct Limited delivery cost (where Interior Goods Direct Limited does not offer free delivery) will be added to the Interior Goods Direct Limited selling price, and the competitors delivery cost will be added to its selling price, before the price comparison is completed
  • The competitors price must be publicly advertised online and verifiable at the time of the price matching, and cannot include any volume, personal or membership discounts. We cannot match multi-item promotional offers like buy one get one free or bulk buying discounts
  • Additional voucher type discounts must be live and visible to all site visitors at the time we conduct the price match in order for them to be included in the competitors price. For instance, we will price match against a competitors price inclusive of a voucher discount, but only if the voucher is clearly available to all customers at the time we match the price
  • The competitor must sell directly to consumers, e.g. no auction or marketplace sites like ebay or Amazon resellers
  • No other promotional offers or loyalty discounts can be used with a product which is price matched. In other words, discount vouchers cannot be applied to price matched products to receive a further discount
  • We cannot retroactively price match after the product has been ordered
  • Only one item may be purchased at a matched price, purchase of multiple items at a matched price will only be allowed at the discretion of Interior Goods Direct Limiteds customer service team
  • We will only match competitor prices on products destined for delivery within the UK
  • Interior Goods Direct Limited reserves the right to turn down match requests against competitors who cannot be verified as legitimate established retailers of non-counterfeit stock

How does it work?

  • The website link (URL) to the precise Interior Goods Direct Limited product you wish to purchase, along with a list of all options like size and colour you want
  • The website link (URL) to the same in-stock product where you have seen it cheaper
  • The advertised purchase price (be aware of different product prices for different options)
  • The competitors delivery costs (if delivery is not included in purchase price)
  • The country to which the item will be delivered